Napa Valley Hotels

Napa Valley
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Napa Valley Tour Security Guarantee

Is it safe to use my credit card to make a reservation online?

Yes, reserving a hotel room at is safe. In fact, we back every credit card purchase with our Safe Shopping Guarantee.

We guarantee that every transaction you make on our site will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at this site. See guarantee details below.

Why is so safe?

Safety in Numbers: When you reserve at, you'll be one of over 500,000 customers who have safely make their reservation through us without credit card fraud.
Safe Technology: We employ security measures such as Secure Socket Layer technology (SSL) to protect the loss, misuse and alteration of your personal information. SSL, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, provides the advanced encryption tools necessary to protect information transmitted between your computer and our server. Encryption simply means that your information is converted into code before it is dispatched over the Internet. Our secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a reservation.
When making a reservation online, we also employ Virtual Private Network technology (VPN) to encrypt your personal information when sharing it with the hotel.

Guarantee Details:

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

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